Frequently Asked Questions

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If you want a specific search, introduce the data
between inverted commas.Ej.: "special bookings"

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Access www.spanair.com/spanairplus Online Services with your member number and password to access "Consult movements" option.

Register with the Spanair Plus programme: When will I receive my definitive Spanair Plus card?; How to register with the Spanair Plus programme
Spanair Plus Program: Spanair Plus programme Levels; What is the Spanair Plus programme?
Spanair Plus point accrual: I used an associated company service but I didn’t present my card, how can I claim these points?; I flew with Spanair and points were not credited. How do I know which flights entitle me to points?; How many points will I earn flying with any Spanair Plus programme airline?; Points haven’t been credited, how do I claim them?
Spanair Plus point redemption: How to redeem points; How many points to I need to get a free ticket?
Spanair Plus programme online service: How can I modify my personal data?; How many points do I need to upgrade or maintain card level?; How can I print my provisional Spanair Plus card?; When does my Spanair Plus card expire?; How can I consult point movements?; I registered Online but can’t access my data; How do I know if promotional online registration points were credited?; Forgot my password; How to register with the Spanair Plus programme online service; Confirmation e-mail hasn’t arrived

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