Frequently Asked Questions

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I used an associated company service but I didn’t present my card,....

I used an associated company service but I didn’t present my card, how can I claim these points?
If you didn’t present your card, the necessary requirements to accrue points are detailed in the previous question.
Register with the Spanair Plus programme
When will I receive my definitive Spanair Plus card?
How to register with the Spanair Plus programme
Spanair Plus Program
Spanair Plus programme Levels
What is the Spanair Plus programme?
Spanair Plus point accrual
I used an associated company service but I didn’t present my card, how can I claim these points?
I flew with Spanair and points were not credited. How do I know which flights entitle me to points?
How many points will I earn flying with any Spanair Plus programme airline?
Points haven’t been credited, how do I claim them?
Spanair Plus point redemption
How to redeem points
How many points to I need to get a free ticket?
Spanair Plus programme online service
How can I modify my personal data?
How many points do I need to upgrade or maintain card level?
How can I print my provisional Spanair Plus card?
When does my Spanair Plus card expire?
How can I consult point movements?
I registered Online but can’t access my data
How do I know if promotional online registration points were credited?
Forgot my password
How to register with the Spanair Plus programme online service
Confirmation e-mail hasn’t arrived

Book with points

Departure
Return
Consult point redemption for flights table