Can a pet travel unaccompanied?
Yes, this is possible through our cargo department. Contact Spanair Cargo at (+34) 902 117 680 for inquiries and bookings.
Can my guide dog travel in the cabin?
Yes. Guide dogs can accompany their owners inside the cabin during the flight. Unlike other domestic animals, there is no charge for guide dogs regardless of their weight. The airline's regulations for other animals do not apply to guide dogs.
Please note that you must inform us if you will be travelling with a guide dog. Contact Spanair Center once you have made your booking.
Can one passenger travel with more than one animal?
In the cabin: This is not possible, only one pet is permitted per passenger.
In the hold: One passenger may transport as many animals as they wish provided that they do not exceed the maximum number permitted on the aircraft.
Can two or more animals travel in the same pet carrier?
Yes, pets can travel together provided that they are used to cohabitation.
How much does it cost to carry pets on domestic and international flights?
Charges to be paid during check-in depend on whether your pet is travelling in the cabin or in the hold. More information
Travelling with animals. What documentation do I need?
For domestic flights: You must have your vaccination record.
For international flights: Each country has specific regulations. Please contact Spanair Center for further information.
What should I do if I want to travel with my pet?
1. Contact Spanair Center if you want to travel with a dog or cat. You must call us after 48 hours to confirm that your pet has been accepted on the flight.
Spanair offers you a pet carrier hire service. More information
Please note that only a limited number of animals will be permitted on board depending on the type of aircraft.
2. Pet carriers can be booked up to 48 hours prior to the flight's departure on the mainland, 72 hours on the Balearic Islands and 69 hours on the Canary Islands.
|
Available pet carrier models |
Dimensions (L x W x H) |
Suitable for the following breeds |
| Extra Large Vari Kennel |
101 x 68 x 76cm. |
Doberman Pinscher, German Shepherd, Setter, Rottweiler |
| Large Vari Kennel |
91 x 61 x 66cm. |
Airedale terrier, Bóxer, Labrador Retriever. |
| Medium Vari Kennel |
81 x 56 x 58cm. |
Bulldog, Chow-chow, Dalmatian. |
| Regular Vari Kennel |
68 x 50 x 48cm. |
Cocker Spaniel, Beagle, Miniature Schnauzer. |
| Pouch for pets in the cabin * |
50 x 30 x 22cm. |
Pets weighing no more than 5kg. |
* Models admitted inside aircraft cabins. These models are not for hire, for sale only. Each pet carrier comes with a travel kit that includes an absorbent, hygienic blanket and a 1 kg bowl of Hill's Science Plan dry dog food. For long stays, you can book the pet carrier for different dates. You do not have to keep it for the entire duration of your stay.
After each use, the pet carriers go through three stages of cleaning:
Stage I: Soaping and exterior brushing. The carrier is cleaned with anti-parasitic soap and brushed to kill any parasites that may have come from the last animal to use it.
Stage II: Rinse and disinfection. The soap is removed by rinsing with hot (70º), high pressure and osmotised water. Once the carrier is dry, it is sprayed with quaternary ammonium, a bactericide, fungicide and virucide with high cleansing and disinfectant power. It is harmless to the pet and prevents any germs being harboured in the carrier.
Stage III: Revision and certification. If all procedures have been followed correctly, the carrier is sealed and the corresponding health certificate issued showing when it was disinfected and the spectrum of disinfection.
NB: Pet carriers cannot be booked for international flights.
3. In the cabin: Your pet must travel in a waterproof pouch/carrier suitable for air travel. The pet and container together must not weigh more than 6 kg and the dimensions of the container must not exceed 50x40x25 cm. This rule does not apply to guide dogs.
4. In the hold: Your pet must travel in an approved metal or plastic container (cage/pet carrier) that is well-ventilated and large enough for the animal can stand, but without allowing it to stick its head out. Please note that the carrier measurements must not exceed 125x65x85 cm.
5. Your pet must be correctly identified and have a valid vaccination record.
You must bring:
- All the required information on the health of the animal, including the vaccination record.
- The animal must be identifiable by means of an electronic chip or a readable tattoo.
- If you are travelling within the EU, you must have a European passport issued by a veterinarian designated by the competent authority containing the relative vaccination details and the medical history of the animal. It must also contain details of a valid rabies vaccination. For this reason pets under three months old cannot travel to other EU countries. Be aware that a number of EU countries require animals to have been treated for parasites and ticks. Generally, for international flights you must take into account the specific requirements each country may request to allow pets to enter. We recommend that you consult a veterinarian and the consulate of the destination country for the rules concerning required health certificates and customs regulations.
6. Complete the form given to you at the check-in desk.
7. Charges to be paid during check-in depend on whether your pet is travelling inside the cabin or in the hold. More information
8. Contact the Spanair Cargo department regarding carriage of any animal other than a dog or cat.
NB: According to the flight duration, we recommend that you do not to give your pet food or water for 4 hours before short flights (2-4 hours) and 8 hours before long flights (5-9 hours). This prevents the animal needing to pass stools or vomit from sickness inside the carrier and experience discomfort during the rest of the journey.
What type of pets can Spanair carry?
Spanair only accepts dogs and cats, both inside the cabin and in the hold (according to size and weight). Reptiles or rodents are not allowed to be carried either in the cabin or in the hold. If you have another animal that is not a dog or cat, you must send it as cargo. You must contact Spanair Cargo at (+34) 902 117680.